Qui sommes-nous ?
Imerys is world leader in mineral-based specialties, with +16,400 employees and 4.4 billion euros revenue in 2021. We offer high value-added solutions to many different industries, ranging from process manufacturing to consumer goods. Our value-added solutions are formulated to meet the technical specifications of each customer and contribute to the performance of a multitude of products.
We have opportunities at 230 sites in about 50 countries. From beer to batteries, paint to...
Internship : Customer Service process improvement
- Type de contrat : Stage long (6 mois)
- Niveau d'études : Bac + 5 et plus
- Expérience requise : Expérience non précisée
- Salaire : non précisé
- Lieu de travail : Toulouse
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Offre ouverte à l'international
Mission
Fonctions et responsabilités :
CS activities monitoring tools set up :
Meetings structure
Claims follow-up
Credit and debit notes
Collected customer orders anticipation
Process Optimization Project :
Procedures’ writing
Support on our CS standard processes
CS database structure/update
Profil recherché
Master’s degree in International business or Project Management
First experience (internship) in a customer service / supply chain environment
Languages : French and English
Skills : communicative, autonomous, organized